Returns can be processed up to 30 days after the item has been received. To be eligible for a return, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received it in. Unfortunately after 30 days, we are unable to process any returns or exchanges.
Sale and discounted items are final sale and not eligible for a return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs, international import fees (tariffs, duties, local taxes, etc.) are NON-REFUNDABLE.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
For all returns, please e-mail us at firstname.lastname@example.org and include your order number to initiate the refund process.
Shipping times are an estimate only and are calculated from the time they leave our warehouse. We do our best to get your order to you ASAP but delays with our shipping partner are unfortunately out of our control.
We offer free shipping on all orders within Canada over $50.00 before taxes. Orders shipped to USA and internationally are subject to shipping fees, charged at the time of purchase. Import fees, tariffs, duties and local taxes are the responsibility of the customer. HKRS Fishing does not offer refunds on these fees.
For all shipping inquiries, please e-mail us at email@example.com and include your order number.